.agent-request-modal{position:relative;box-shadow:0 20px 25px -5px rgba(0,0,0,0.1),0 10px 10px -5px rgba(0,0,0,0.04)}.agent-request-modal__header{padding:24px 24px 16px;text-align:center;border-bottom:1px solid #f3f4f6}.agent-request-modal__icon-wrap{width:60px;height:60px;border-radius:50%;background:linear-gradient(135deg,#eff6ff 0%,#dbeafe 100%);color:#2563eb;display:inline-flex;align-items:center;justify-content:center;margin-bottom:12px}.agent-request-modal__icon-wrap .material-icons-outlined{font-size:32px}.agent-request-modal__title{font-size:19px;font-weight:700;color:#111827;margin:0 0 6px}.agent-request-modal__subtitle{font-size:13.5px;color:#6b7280;margin:0;line-height:1.5}.agent-request-modal__body{padding:20px 24px 24px}.agent-request-modal__customer-card{background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;padding:14px 16px;margin-bottom:16px}.agent-request-modal__customer-row{display:flex;justify-content:space-between;align-items:center;font-size:13px;margin-bottom:8px}.agent-request-modal__customer-row:last-child{margin-bottom:0}.agent-request-modal__customer-label{color:#64748b}.agent-request-modal__customer-value{color:#1e293b;font-weight:600}.agent-request-modal__docs{margin-top:10px;padding-top:10px;border-top:1px dashed #cbd5e1}.agent-request-modal__doc-item{display:flex;align-items:center;gap:6px;font-size:12.5px;margin-bottom:4px}.agent-request-modal__doc-item--valid{color:#059669}.agent-request-modal__doc-item--missing{color:#d97706}.agent-request-modal__doc-hint{font-size:11.5px;color:#64748b;margin-top:6px;line-height:1.4}.agent-request-modal__doc-hint a{color:#2563eb;text-decoration:underline}.agent-request-modal__form-group{margin-bottom:20px}.agent-request-modal__label{display:block;font-size:13px;font-weight:600;color:#374151;margin-bottom:6px}.agent-request-modal__textarea{width:100%;box-sizing:border-box;border:1px solid #d1d5db;border-radius:8px;padding:10px 12px;font-size:13px;font-family:inherit;resize:vertical;outline:none;transition:border-color 0.2s}.agent-request-modal__textarea:focus{border-color:#2563eb;box-shadow:0 0 0 2px rgba(37,99,235,0.1)}.agent-request-modal__actions{display:flex;justify-content:flex-end;gap:12px}.agent-request-modal__btn{padding:10px 18px;border-radius:8px;font-size:14px;font-weight:600;cursor:pointer;border:none;transition:all 0.2s;display:inline-flex;align-items:center;justify-content:center;gap:6px}.agent-request-modal__btn--secondary{background:#f3f4f6;color:#4b5563;border:1px solid #e5e7eb}.agent-request-modal__btn--secondary:hover{background:#e5e7eb}.agent-request-modal__btn--primary{background:#2563eb;color:#ffffff}.agent-request-modal__btn--primary:hover{background:#1d4ed8}.agent-request-modal__btn--primary:disabled{opacity:0.65;cursor:not-allowed}.agent-request-modal__pending-card{text-align:center;padding:16px 8px}.agent-request-modal__pending-icon{width:64px;height:64px;border-radius:50%;background:#fef3c7;color:#d97706;display:inline-flex;align-items:center;justify-content:center;margin-bottom:16px}.agent-request-modal__pending-icon .material-icons-outlined{font-size:34px}.agent-request-modal__pending-title{font-size:18px;font-weight:700;color:#1f2937;margin:0 0 8px}.agent-request-modal__pending-desc{font-size:13.5px;color:#4b5563;line-height:1.6;margin:0 0 20px}